Our Services
Here’s What We Provide
Customer Service
We are happy to boast our excellent customer service email which can be used 7 days a week, with a guaranteed quick response. For enquires, help or any problems. Feel free to contact us!
Hermes Delivery
We want all of our customers to experience the impressive level of professionalism when purchasing from Lily’s Candles. All of our services, especially this one, exist to make your life easier and stress free. You can trust us to supply you with the best products, as well as top quality customer service. Our postage prices include packaging costs to ensure your products arrive safely. Postage starts at £3.50.
Delivery 3-5 business days.
Returns
All of our candles come with a 'candle care' guide to ensure you get the best out of your product. Every candle is individually handmade with love.
If ever you are not 100% happy with a product from Lily's Candles, we are always more than happy to exchange or refund you. But please do notify us as soon as you have an issue to help us help you in the best way possible.